Privacy policy.

Introduction

PsyLeb ("we," "our," "us") is committed to protecting the privacy of individuals using our online therapy platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with international data protection laws. By using our services, you consent to the terms outlined in this policy.

Information We Collect

PsyLeb collects and processes personal data to provide professional mental health services efficiently and securely. The information we collect includes contact details such as your name, email, and phone number, as well as demographic information, which may include your age and location. Additionally, we process health and medical information that you voluntarily share during therapy sessions. For website functionality and service improvement, we also collect technical data such as cookies, IP addresses, and analytics.

Purpose of Data Collection

The personal data collected is used to facilitate online therapy sessions, schedule appointments, and ensure seamless communication between clients and therapists. PsyLeb uses this information to maintain accurate professional records and comply with legal obligations. Our platform is designed to provide a secure and confidential space for individuals seeking psychological support, and data collection is strictly limited to what is necessary for delivering high-quality services.

Data Protection & Security Measures

Ensuring the security of your personal information is a priority. We implement encrypted communication channels to protect all data transmissions, and payment processing is managed through secure third-party providers to maintain financial confidentiality. Access to personal information is strictly restricted to authorized personnel, ensuring that your data remains protected at all times. PsyLeb adheres to international data protection standards, including GDPR and HIPAA, to ensure compliance with best practices in privacy and security.

Data Sharing & Disclosure

PsyLeb does not sell, trade, or share personal information with third parties unless explicit consent is provided by the client. The only exceptions occur in cases where disclosure is legally required, such as compliance with law enforcement requests, or when necessary to protect the rights, safety, and well-being of individuals. In such cases, we ensure that all legal and ethical considerations are upheld.

Your Rights as a Client

Clients using PsyLeb’s services have the right to access their stored personal information, request corrections if data is inaccurate, and request data deletion when applicable. Data retention policies may vary based on legal and regulatory requirements. To exercise any of these rights, individuals may contact us at info@psyleb.com for assistance.

Confidentiality of Therapy Sessions

Confidentiality is a fundamental aspect of our services. All therapy sessions remain strictly private, adhering to professional ethics and legal standards. Sessions are conducted via a secure platform to ensure privacy, and recordings of any kind are not permitted unless explicit client consent is provided.

International & Geographical Considerations

PsyLeb provides services both within Lebanon and internationally. We comply with all relevant local and international data protection regulations to safeguard client information, ensuring a seamless and secure experience regardless of geographical location.

Policy Updates

PsyLeb may update this Privacy Policy periodically to reflect changes in legal requirements or improvements in our services. The most recent version will always be available on our website at www.psyleb.com/privacy-policy. We encourage users to review this policy regularly to stay informed of any updates.

Consent

By using PsyLeb.com and its services, you acknowledge and consent to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our services. For further inquiries or concerns regarding data protection and privacy, you may contact us at info@psyleb.com.