Terms of service.
Introduction
Welcome to PsyLeb. By accessing or using our platform, you agree to comply with these Terms of Service ("Terms"). These Terms govern the use of our website and services, including online and in-person therapy sessions. If you do not agree with any part of these Terms, you should not use our services.
Use of Services
PsyLeb provides a platform that connects individuals with licensed psychologists and psychoanalysts in Lebanon. The services offered through PsyLeb include appointment scheduling, therapy sessions, and access to mental health resources. Users must be at least 18 years old or have parental consent to use our services. The information provided on the platform is for general mental health support and should not replace emergency medical care.
User Responsibilities
Users must provide accurate and complete information when registering or booking an appointment. Any misuse of the platform, including fraudulent bookings or inappropriate behavior during sessions, may result in the termination of access to services. Users agree not to share or distribute therapy session content or any confidential information related to PsyLeb’s services.
Confidentiality & Privacy
All therapy sessions are strictly confidential and follow ethical and legal guidelines. PsyLeb does not record or share therapy sessions without explicit consent. Personal data collected is managed according to our Privacy Policy, which outlines how we protect and store user information.
Payments & Refunds
Payment for therapy sessions is processed through secure third-party payment providers. Users are responsible for ensuring that payments are completed before their scheduled session. Refund policies vary based on therapist policies and cancellation timelines. Late cancellations or missed appointments may not be eligible for refunds.
Modifications to Services
PsyLeb reserves the right to modify or discontinue any part of its services at any time. We may also update these Terms periodically, and continued use of the platform constitutes acceptance of any changes. The latest version of these Terms will always be available on our website.
Governing Law
These Terms of Service are governed by the laws of Lebanon. Any disputes arising from the use of our platform shall be resolved in accordance with applicable legal procedures in Lebanon.
Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at info@psyleb.com.